Found a bug, had a photo that didn't come out right, or thought of something we should add? Send us a message through the short form below and we'll reply by email. We're based in India, so replies follow Indian time (IST).
Helpful details to include
- Which tool you were using: background remover, image compressor or image to PDF.
- What you were trying to do, such as a passport photo, a product cutout or a PDF under 1 MB.
- For the background remover, which model you used: Standard or Better model.
- Your device and browser, for example "Android phone, Chrome" or "Windows laptop, Edge".
- For problems with a result, a description of what went wrong, such as part of the subject being removed.
Please don't send personal photos or documents such as passport scans. A description of the problem is usually enough for us to look into it.
Before you write
Many questions are already answered here:
- Frequently asked questions
- 10 tips for cleaner background removal results
- Privacy Policy, which covers what happens to your files and data
We use your email address only to reply to your message, and delete messages once they're resolved.